Absolutely. We can custom-tailor our standard equipment to suit your specific application for optimal performance around your workflow. Please reach out to us regarding our special modifications or to get more information about the OEM offerings we can provide, including but not limited to environmental chamber applications.
Consult Continental customer service at 1-800-523-7138 extension 3301, 3302, or 3303 prior to any warranty service work. Be prepared to provide the model and serial number. Continental’s normal business hours are 8 A.M. to 5 P.M. Eastern Time. See question #3 for service during off-hours. You can also request service directly from our website by using the Request Service tab on our Service and Parts page. Your request is forwarded to our service representative team and someone will contact you either the same day or the next business day. If your product has not yet been registered you will be directed to the Product Registration page before the service request can be completed. See Warranty page for further information.
Not covered under warranty are temperature adjustments, calibrations, leveling, dirty condenser, and any preventative maintenance. Failures due to lack of maintenance may void your warranty.
You can request service by using the Request Service tab on our Service and Parts page. Your request is forwarded to our service representative team and someone will contact you the next business day. If your product is not registered, you will be directed to the Product Registration page before the service request can be completed. This is your best option for prompt service.
After normal business hours, you may leave a message with customer service (extension 3301, 3302, or 3303) with the following information: contact name, place of business, where unit is located, model number, serial number, description of the problem, and—if possible—installation date. Contact Continental the following business day during normal business hours of 8 a.m. to 5 p.m. Eastern Time.
Service contractors should consult Continental for any parts needed under warranty. Continental will issue a 5 digit Return Goods Authorization number (RGA) to put on the outside of the box to return defective part to factory, freight prepaid. Exceptions will be made. For example, if you use truck stock or purchase parts, Continental can either replace your stock or issue a check for our cost of the part.
One (1) year parts and labor warranty. Additional four (4) year compressor part warranty.
Please consult factory before any warranty service work. See the Warranty page for further information.
The TAL -110 series Temperature Alarm Logger offers accurate temperature indication, adjustment setpoints and log of the highest and lowest temperatures. Applications include: refrigeration, heating, industrial, agriculture, scientific, and medical.
Call Continental customer service at 1-800-523-7138 extension 3301, 3302 or 3303.