Frequently Asked Questions

1. Can you customize your products to meet my specific needs?

Absolutely. We can custom-tailor our standard equipment to suit your specific application for optimal performance around your workflow. Please reach out to us regarding our special modifications or to get more information about the OEM offerings we can provide, including but not limited to environmental chamber applications.

2. How do I place a warranty service call?

Consult Continental customer service at 1-800-523-7138 extension 3301, 3302, or 3303 prior to any warranty service work. Be prepared to provide the model and serial number. Continental’s normal business hours are 8 A.M. to 5 P.M. Eastern Time. See question #3 for service during off-hours. You can also request service directly from our website by using the Request Service tab on our Service and Parts page. Your request is forwarded to our service representative team and someone will contact you either the same day or the next business day. If your product has not yet been registered you will be directed to the Product Registration page before the service request can be completed. See Warranty page for further information.

Not covered under warranty are temperature adjustments, calibrations, leveling, dirty condenser, and any preventative maintenance. Failures due to lack of maintenance may void your warranty.

3. How is a warranty service call made during off-hours?

You can request service by using the Request Service tab on our Service and Parts page. Your request is forwarded to our service representative team and someone will contact you the next business day. If your product is not registered, you will be directed to the Product Registration page before the service request can be completed. This is your best option for prompt service.

After normal business hours, you may leave a message with customer service (extension 3301, 3302, or 3303) with the following information: contact name, place of business, where unit is located, model number, serial number, description of the problem, and—if possible—installation date. Contact Continental the following business day during normal business hours of 8 a.m. to 5 p.m. Eastern Time.

4. Do I have to go through Continental for parts and do old parts have to be returned?

Service contractors should consult Continental for any parts needed under warranty. Continental will issue a 5 digit Return Goods Authorization number (RGA) to put on the outside of the box to return defective part to factory, freight prepaid. Exceptions will be made. For example, if you use truck stock or purchase parts, Continental can either replace your stock or issue a check for our cost of the part.

5. What is Continental Scientific’s standard warranty?

One (1) year parts and labor warranty. Additional four (4) year compressor part warranty.
Please consult factory before any warranty service work. See the Warranty page for further information.

6. How do I calibrate and set up my Control Products digital Hi/Low alarm?

General Information

The TAL -110 series Temperature Alarm Logger offers accurate temperature indication, adjustment setpoints and log of the highest and lowest temperatures. Applications include: refrigeration, heating, industrial, agriculture, scientific, and medical.


  • Sensor: Included, remote 3′ TS-10-3
  • Display: 0.56″ high LED
  • Data logging: Records highest and lowest temperature
  • Adjustable alarm setpoints (two)
  • Audible alarm silence button (adjustable)
  • Alarm relay output (1A) and voltage output (AC)
  • Battery backup (battery not included)
  • Alarm reset (switch, manual, auto)
  • Audible and visual alarms (flashing display)
  • Defrost delay (selectable, 0 or 45 minute)


  • Power requirements: 12 or 24 VAC, 12 or 24 VDC, 1.5 VA
  • Range: -40° to 199° F (TAL-110-volt), -40° to 93° C (TAL-111-volt)
  • Operating ambient temperature range: 20° to 140° F (-6° to 60° C)
  • Temperature sensor: 36″ long three conductor 26 AWG, can be extended to 1000′
  • Accuracy +1.0° F, +1.0° C, linearity: 0.5° F, 0.5° C
  • Enclosure dimensions: 2.95″ H x 1.325″ W x 2.50″ D


  1. Alarm setpoints – Press “Set Mode” switch. The alarm will display “HSP” (High Alarm SetPoint). Press the “Set Mode” switch again to display the current “HSP” value. To program an increase or decrease in the “HSP” press the appropriate “Up/Down” switch. Repeat this procedure for “LSP” (Low Alarm Setpoint).
  2. High and Low Data Logging – Following the Alarm Setpoints the “Set Mode” switch will display “HI” (High Temperature Log) and “LO” (Low Temperature Log). This is the highest and lowest temperature recorded since the “Reset” switch was pressed. Pressing the “Reset” switch, while viewing the data, will reset these values to the sensor temperature. IMPORTANT: If the programming sequence is interrupted for more than fifteen seconds, or not completed through to the point where the display flashes once, the unit will automatically revert back to the temperature mode, WITHOUT acknowledging any new values (tamper resistant).
  3. Alarm Silencer – Press the “Reset” switch to silence the audible alarm.
  4. The Alarm Delay, Silence Time Interval and Alarm Reset are all adjustable using the dip switch on the rear (see figure 2).
  5. Battery Backup – A 9 volt battery (not included) will allow you to read the display by pressing the “Reset” switch and the unit will transmit an audible alarm. If battery is low or absent, three dots will light on front of display.
  6. Manual Reset option requires user to press “Reset” switch to stop audible/visual alarm even if temperature has returned to normal conditions.
  7. All dip switch functions should be set before powering the unit.

7. How do I become a Recommended Service Company?

Call Continental customer service at 1-800-523-7138 extension 3301, 3302 or 3303.